Thank you for choosing Gene E. Myers Cardiac and Vascular Consultants, PA for your heart related needs. Please allow us to make you aware of a few of our policies and practices so that we might serve you better.

We are a Cardiology subspecialty clinic for the diagnosis and treatment of diseases and conditions of the heart and vascular systems. Issues regarding your general medical care not related to your cardiology diagnosis should be addressed by your primary care provider.

Clinic Hours

Our clinics are open from 8 a.m. to 5 p.m. daily, Monday through Friday. Certain testing may require earlier arrival times which will be arranged with you in advance. If your physician is not available, another physician in our practice will be asked to take care of your problem.

We have three clinic locations to serve your needs. For your convenience, we are located in Sarasota, Arcadia and Wauchula. Please let us know if you live closer to one of these locations and would like to be seen there.

For after-hours problems at any location, you may reach the on-call physician at 941-365-6611

In the event of an emergency go immediately to the emergency room of the nearest hospital or dial 911.

Appointments

Appointments are scheduled during regular office hours. Please make sure you arrive at your scheduled appointment time. We have found that this provides the most convenient and best service for you. Unfortunately, unexpected emergencies can occur which occasionally cause delays in our schedule.

Please bring your current medications with you at the time of your appointment. This will assist us as we provide your medical care.

Since new patient appointments generally require more time than established patients, new patients should arrive 15 minutes early for their first appointment. Obtaining patient information, medical history, and the other pertinent information can be time consuming. You can download our new patient forms online here. Your help and cooperation is greatly appreciated.

Please make every effort to keep your scheduled appointment. Due to our patient volume, a missed appointment will be rescheduled for the next available date which may be several months away.

If you cannot keep a scheduled appointment, please call our office as soon as possible to cancel and reschedule another one. When you notify us it gives us the opportunity to use the time for another patient who may need it.

Telephone

We welcome and encourage you to call our clinic if you have a question. Please make non-emergency calls between 8 a.m. and 5 p.m. When you call our clinic the switchboard operator will ask you a few questions so that we will know how to direct your call. Clinical questions will be directed to clinical staff. Phone calls will be returned as promptly as possible. Since the nurse may be busy assisting other patients and will have to consult with the provider, please allow the nurse sufficient time to return your call.

Prescriptions

Prescription refills can be obtained during regular office hours Monday through Friday. You may call our main office and leave your name, number, name of medication, quantity and the name and telephone number of your pharmacy. Please remember to call for the refill prescription before you are completely out of your medication. Please allow 24-48 hours to complete your refill request. Prescription refills will be completed during normal business hours Monday through Friday only. We will be unable to fill a medication request without an appointment if you have not been seen in the office within a year. We are pleased to offer E-Prescribe. You may speak to your Pharmacist and request that your refill requests be sent into our E-Prescribe Log.

Fees/Billing

There are basic fees for each visit and for additional treatment procedures. You will be financially responsible for the medical care received. Charges for services will be submitted to your insurance company; we will file your primary and secondary insurance for you. A billing statement will be mailed to you monthly showing your balance due. If you are insured by one of the PPOs to which we belong, you will be asked to pay any applicable copay at the time of your visit.

We accept Medicare Medicare replacement policies (Secure Horizons,Optimum, Aetna Mcediare HMO, Freedom Health), Blue Cross Blue Shield of Florida, Aetna, United Healthcare, Cigna, Tricare, GHI and other commercial carriers. If you are unsure if we participate with your insurance carrier – please feel free to call 941-365-6611 ext .344 and leave a message. Our Insurance people will return your call as soon as possible.

You must bring your insurance card with you in order for us to file your claim. Your insurance contract is between you and the insurance company or government agency. You should be aware of any policy restrictions with your insurance company. You are responsible for any amount not covered by your plan. If you change insurance companies, please let us know.

For your convenience, we have established VISA, MasterCard, and American Express systems for the payment of services. Should you have financial problems that result in a payment delay, please contact us. We won’t know you are having problems unless you tell us. We will make every effort to work out an acceptable payment plan to enable you to take care of your obligation. If you need to make payment arrangements, you may discuss this with a representative in our office. If all efforts fail, referral of your account to a collection agency may be necessary.

Please note that you may receive a separate bill from the various providers who render services to you, including the physician, the hospital, and/or the radiologist.

No Smoking Please

Because exposure to tobacco is detrimental to your health, we ask that you refrain from smoking while in this office.

Medical Records & Confidentiality

Your medical records are confidential. Protecting patient privacy is important to us. We will maintain safeguards to protect our patient’s information. You may access a medical records release form here.